Your Privacy Matters at b222

b222 collects personal information through several channels: directly from you when you register an account or interact with our platform, automatically through your use of the b222 website and services, and from third-party identity verification and payment service providers. The categories of personal information we collect include:

b222 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data except where expressly required for age or identity verification purposes and where you have provided explicit consent.

b222 uses the personal data we collect for the following purposes:

• Account Management — To create, verify, maintain, and secure your b222 account, and to process your b222 Login requests.
• Transaction Processing — To process deposits via bKash, Nagad, Rocket, and Upay; to fulfil withdrawal requests; and to maintain an accurate transaction record for your account.
• Identity & Age Verification — To comply with our strict 21+ age policy and to confirm that you are the legitimate owner of the payment methods registered to your b222 account.
• Fraud Prevention & Security — To detect, investigate, and prevent fraudulent activity, money laundering, multiple-account abuse, and other prohibited conduct as defined in the b222 Terms & Conditions.
• Responsible Gaming Compliance — To monitor betting patterns that may indicate problem gambling behaviour, and to apply responsible gaming tools including deposit limits, session limits, and self-exclusion as requested.
• Customer Support — To respond to your enquiries, process complaints, and provide technical assistance.
• Platform Improvement — To analyse usage patterns and technical performance data in order to improve the quality, speed, and reliability of the b222 platform.
• Marketing Communications — To send you promotional offers, bonuses, and news about b222, where you have consented to receive such communications. You may opt out at any time.
• Legal & Regulatory Compliance — To fulfil obligations imposed by applicable law, to respond to lawful requests from regulatory authorities, and to establish, exercise, or defend legal claims.

b222 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contract Performance — Processing is necessary to fulfil our contractual obligations to you under the b222 Terms & Conditions, including operating your account, processing transactions, and delivering gaming services.
• Legal Obligation — Processing is required to comply with applicable legal and regulatory requirements, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and age verification duties.
• Legitimate Interests — Processing is necessary for b222's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, provided those interests are not overridden by your fundamental rights.
• Consent — For specific processing activities such as direct marketing communications or the use of non-essential cookies, b222 relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

b222 does not sell, rent, or trade your personal data. We may share your information with carefully selected third parties only in the following circumstances and for the specific purposes described:

• Payment Service Providers — bKash, Nagad, Rocket, and Upay receive the transaction data necessary to process deposits and withdrawals to and from your b222 account. These providers operate under their own privacy policies and are subject to applicable financial regulation.
• Identity Verification Providers — Third-party KYC service providers may receive copies of identity documents you submit to b222 in order to conduct verification checks on our behalf. All such providers are bound by strict data processing agreements.
• Game Studio Partners — Studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session data necessary to deliver and audit their games on the b222 platform. These studios do not receive your personally identifiable information.
• Analytics & Technology Providers — b222 uses third-party technology service providers for platform analytics, fraud detection, and security monitoring. These providers process data on b222's behalf under data processing agreements and are not permitted to use your data for their own purposes.
• Legal & Regulatory Authorities — b222 may disclose your personal data to law enforcement agencies, regulatory bodies, or courts of law where required by applicable law or where necessary to protect b222's legal rights or the safety of our players.

b222 uses cookies and similar tracking technologies to enhance your experience on the platform, to maintain session security, and to understand how players interact with our services. The types of cookies we use are described below:

• Strictly Necessary Cookies — These cookies are essential for the b222 platform to function correctly. They enable core features such as secure b222 Login sessions, account authentication, and cashier operations. These cookies cannot be disabled without impairing platform functionality.
• Performance & Analytics Cookies — These cookies collect anonymised information about how players navigate the b222 platform — which pages are visited most frequently, how long sessions last, and where technical errors occur. This data helps us continuously improve the platform.
• Functional Cookies — These cookies remember your preferences, such as language settings, preferred deposit method, and display configurations, so that b222 can provide a more personalised experience across sessions.
• Marketing Cookies — With your consent, b222 may use cookies to understand your interests and deliver relevant promotional content about b222 services. You may opt out of marketing cookies at any time via your browser settings.

You can manage or delete cookies through your browser settings at any time. Please be aware that disabling strictly necessary cookies may prevent certain b222 platform features from functioning correctly, including the b222 Login process.

b222 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against accidental loss, unauthorised access, disclosure, alteration, or destruction. Our key security controls include:

• 256-bit SSL/TLS encryption applied to all data in transit between your device and b222's servers
• At-rest encryption for stored personal and financial data using AES-256 encryption standards
• Password hashing using bcrypt or equivalent one-way cryptographic algorithms — b222 staff cannot read your b222 Login password
• Role-based access controls ensuring that only authorised b222 personnel with a legitimate business need can access personal data
• Regular independent security audits and penetration testing of the b222 platform
• Multi-factor authentication for internal b222 staff accessing systems that hold personal data
• Automated anomaly detection systems that flag unusual account activity for immediate review

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, b222 will notify affected players without undue delay in accordance with applicable requirements.

b222 retains your personal data for as long as your account remains active and for a defined period thereafter, in order to comply with legal obligations, resolve disputes, and enforce our agreements. Our general retention guidelines are as follows:

• Account and Identity Data — Retained for the duration of your active b222 account and for a minimum period of five (5) years following account closure, to satisfy AML and KYC regulatory record-keeping obligations.
• Transaction Records — Deposit, withdrawal, and betting transaction records are retained for a minimum of five (5) years from the date of the transaction for financial audit and regulatory compliance purposes.
• Communications Data — Customer support correspondence and complaint records are retained for two (2) years from the date of the final communication in each case.
• Technical & Behavioural Data — Server logs and anonymised analytics data are retained for up to twelve (12) months, after which they are aggregated or deleted.
• Marketing Preferences — Records of your marketing consent or opt-out status are retained for as long as necessary to give effect to your preferences and to demonstrate compliance with consent obligations.

Upon expiry of the applicable retention period, b222 will securely delete or anonymise your personal data so that it can no longer be linked to your identity.

As a b222 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected]. b222 will respond to all valid requests within a reasonable timeframe, typically within 30 days.

• Right of Access — You have the right to request a copy of the personal data b222 holds about you, along with information about how it is being processed.
• Right to Rectification — You have the right to request that b222 correct any inaccurate or incomplete personal data held about you without undue delay.
• Right to Erasure — You may request that b222 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to b222's overriding legal obligations to retain certain records.
• Right to Restriction — You have the right to request that b222 restrict the processing of your personal data in certain circumstances, such as while a dispute about the accuracy of your data is being resolved.
• Right to Data Portability — Where processing is based on your consent or on contract performance, you may request that b222 provide your personal data in a structured, commonly used, machine-readable format.
• Right to Object — You have the right to object to processing based on b222's legitimate interests, including the use of your data for direct marketing purposes. b222 will cease such processing unless compelling legitimate grounds override your interests.
• Right to Withdraw Consent — Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

The b222 platform is strictly intended for individuals aged 21 years or older. b222 does not knowingly collect, process, or store personal data from individuals under the age of 21. Our registration process includes age verification controls specifically designed to prevent access by minors.

If b222 becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and permanently close the associated account. Any funds deposited by an underage player will be returned to the originating payment method following verification.

If you believe that a minor has registered on the b222 platform or that b222 holds personal data belonging to a person under 21, please contact us immediately at [email protected] so that we can investigate and take prompt action.

b222 may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, seasonal promotions (such as Eid or BPL cricket season offers), and other b222 news, provided that you have given your consent to receive such communications at the time of registration or thereafter.

You can opt out of b222 marketing communications at any time using any of the following methods:

• Clicking the "unsubscribe" link included in any b222 marketing email
• Updating your communication preferences in your b222 account settings
• Sending an opt-out request to [email protected] with the subject line "Marketing Opt-Out"

Please allow up to 5 business days for opt-out requests to take effect. After opting out, you will continue to receive essential service communications (such as transaction confirmations, security alerts, and account notices) as these are not marketing communications and do not require your consent.

b222 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform functionality. When we make material changes, we will:

• Update the "Last Updated" date displayed at the top of this page
• Send a notification to your registered b222 email address describing the nature of the changes
• Display a prominent notice on the b222 platform for a reasonable period following the update

Your continued use of the b222 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you disagree with the changes, you must discontinue your use of b222 and may request account closure by contacting [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or to b222's handling of your personal data, please contact the b222 privacy team using the details below. We are committed to addressing all privacy enquiries promptly and transparently.

• Email: [email protected] — please use the subject line "Privacy Enquiry" for data-related requests
• Response Time: b222 aims to acknowledge all privacy enquiries within 2 business days and to provide a substantive response within 30 calendar days
• Data Access Requests: To submit a formal subject access request, email support@b222. ws with the subject line "Data Access Request" along with a copy of your identity document for verification purposes